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Agency workflows

How multi-client workspaces work

1 min readUpdated May 22, 2026

Multi-client workspaces

Each client gets its own workspace with isolated data, branding, and access control. You switch between them from the Workspace pill in the top bar.

What's scoped per-workspace

  • Sites, audits, scans, page indexes
  • Keywords, rank trackers, domain reports, backlink reports
  • Content briefs, content clusters
  • Scheduled reports + run history
  • Share links + portal tokens
  • Team members + invitations
  • Brand assets (logo, colours, font pairing, custom intro letter)
  • Citations + industry briefs

What's NOT workspace-scoped

  • Your account (email, password, 2FA)
  • Plan / billing (lives on the user account)
  • Notification preferences
  • Platform-wide settings

URL pattern

/dashboard/workspaces/<id>/... for workspace-specific views. The active workspace ID also lives in a cookie (slapmyweb_workspace_id) so legacy URLs (/dashboard/sites/...) automatically scope to it.

Team seats

Owner can invite team members at admin or member role. Admins manage everything except billing + team membership; members can run audits + view reports but can't edit branding or invite. Invitations expire after 7 days and are single-use.

Tier caps

PlanWorkspacesTeam seats per workspace
Free11
Pro31
AgencyUnlimited5
EnterpriseUnlimitedUnlimited
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