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Troubleshooting

Scan failed or timed out

1 min readUpdated May 22, 2026

Scan Failures

Common causes

  • Site blocks bots — Some sites block automated requests. We respect robots.txt.
  • Timeout — Very large or slow sites may exceed our 6-minute scan limit.
  • Cloudflare/CAPTCHA — Challenge pages can prevent our crawler from accessing your site.
  • Site is down — We can't scan what's not responding.

What to try

  1. Make sure the URL is correct and the site is publicly accessible
  2. Try again in a few minutes (temporary server issues)
  3. If your site uses Cloudflare, whitelist our user agent or try scanning a specific page instead of the homepage

Still failing?

Contact us at info@slapmyweb.com with the URL and we'll investigate.

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